Sunday 8 October 2017

Intune iOS Office Apps crashing

It would appear that version 2.5 of the office apps for iOS are having issues launching when deployed with a MAM policy. The app launches and if it fails to fully load within 20 seconds it simply closes again. This is more prevalent in older devices. I have tested and confirmed this with the Word, Excel and OneDrive apps.
Tech support have confirmed that Apple are aware of the issue and is a default timeout within the code which cannot be amended. Expect an update to be released within the App Store within the next few weeks.

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